User Consent & Opt-In Policy

Respecting Your Preferences & Privacy

Last Updated: February 15, 2026•Effective Date: February 15, 2026

1Introduction

1.1 Purpose and Scope

Flashcart Pvt. Ltd. ("Flashcart", "we", "our") is committed to ensuring your communication preferences are respected. This policy outlines how we collect and manage your consent for messaging via:

WhatsApp BusinessFacebook MessengerInstagram Direct MessagesSMSEmail

1.3 Our Consent Principles

Freely Given: Never forced or tricked.

Specific: Clear purpose stated.

Informed: You know what you'll get.

Unambiguous: Clear affirmative action.

Revocable: Opt-out anytime easily.

Documented: We keep precise records.

2Types of Consent

2.1 Transactional (Implied)

Required for Service. No separate opt-in needed.

Order Confirmations
Shipping Updates
Account Security Alerts
Service Disruptions

2.2 Marketing (Express)

Opt-In Required. Voluntary & Revocable.

Promotional Offers & Sales
Product Recommendations
New Arrivals
Newsletters

3How We Collect Consent

Website Opt-In Forms

We use clear, non-pre-checked checkboxes on contact forms, account creation, and checkout.

□ I agree to receive marketing messages...

Messaging Platforms

WhatsApp: Reply "YES" to subscribe confirmation.

Messenger: Click "Get Started" or "Send Message".

Instagram: Initiate DM or reply to Story.

4-5Managing Preferences & Opt-Out

Manage Preferences

You have granular control. You can opt-in to WhatsApp marketing but keep Messenger for support only.

Platform-specific control
Message type selection
Temporary pause options

How to Opt-Out

Method 1: Reply "STOP"
Universal keyword for all platforms. Instant processing.

Method 2: Email
privacy@flashcart.app

Method 3: Online
Preference Center in your account

6Consent Records

We maintain detailed records of your consent to ensure compliance and transparency.

Consent ID: C-2026-123456
User: John Doe
Date: 2026-02-15 14:30:00 UTC
Method: Website Checkbox
Platform: WhatsApp, Messenger
Source: https://flashcart.app/signup
Status: Active

8+Specifics & Rights

Special Situations

Minors: 16+ only. Parental consent required for younger users.
Gifting: Recipient gets transactional updates only.
Shared Accounts: Consent applies to all users of the number.

Your Rights

Right to Consent (or decline)
Right to Opt-Out anytime
Right to Information & Records
Right to Non-Discrimination

Questions about consent?

This User Consent & Opt-In Policy is effective as of February 15, 2026.